FAQ
These answers guide early selection. The quotation and approved documents define the final supplied product.
Start with the surface geometry and project condition. PU stone is typically selected for deeper dimensional relief, while MCM is useful where a thin, flexible mineral finish is preferred. Confirm the exact model for interior or exterior use.
Yes. Share the target texture, color, application, country and project timing so the team can recommend a useful sample rather than a generic piece.
MOQ varies by product, finish and customization. It is confirmed in the quotation for the selected model.
Customization is reviewed case by case against production feasibility, quantity, tooling and sample approval.
Current documents are provided only after the product model and target standard are confirmed. A certificate for another model should not be treated as evidence for the selected product.
Installation depends on the substrate, environment, panel format and selected model. Request the current installation guidance and complete a project mock-up before full installation.